Goyal Agro Manufacturing Company
Shipping Policy
Clear shipping terms for mustard oil orders across India and selected international markets.
Shipping arranged for every order
We carefully manage the dispatch and delivery of our Cold Pressed Double Filtered Mustard Oil and Kachi Ghani Mustard Oil. Shipping terms depend on the product, quantity, destination, packaging requirements and transportation method.
Orders are processed after the product, quantity, payment terms, delivery details and shipping arrangements are confirmed. Bulk, wholesale, distributor, institutional and export terms are communicated during quotation or order confirmation.
We ship across India, subject to transportation availability and feasibility. International shipping may be arranged for selected destinations after reviewing export and import requirements. Where direct delivery is unavailable, an alternative logistics arrangement may be discussed.
Charges depend on the destination, order quantity, weight, volume, number of packages, transportation method and any special handling or packaging. Applicable charges are communicated before confirmation or dispatch.
We do not apply one standard dispatch or delivery timeline to every order. The expected timeframe is communicated after reviewing availability, quantity, packaging, destination and transporter availability.
Any communicated timeframe is an estimate unless specifically guaranteed in writing. Delays may occur due to weather, road closures, strikes, holidays, customs procedures, government restrictions or transporter disruptions.
Bulk, wholesale, distributor, institutional and B2B shipping may be arranged separately according to freight, loading and unloading requirements, transporter availability and the customer’s preferred logistics method.
International orders may involve freight, customs duties, import taxes, documentation, clearance charges and destination-specific regulations. Unless agreed otherwise in writing, destination-country duties, taxes and charges are the buyer’s responsibility.
Customers must provide the correct recipient or company name, complete delivery address, PIN or ZIP code, country and contact number. We are not responsible for delays caused by incomplete or incorrect details. Customer-related failed delivery may result in additional transportation charges.
Inspect the shipment at delivery for damage, leakage, tampering or missing packages. Report any issue promptly with the order or invoice details, product and quantity received, issue description, photographs of the packaging and product, and available transporter details.
Cancellation or modification may not be possible once an order has been processed, packed or dispatched. Requests are reviewed according to the order status and the applicable Cancellation and Refund Policy.
Need shipping assistance?
Contact our team before placing a bulk, wholesale or international order.